Questions, bugs, or something that felt off? Write to support@datefolio.app. We usually reply within 3 working days.
Where is my data? On your phone only. If you lose or reset your phone, entries cannot be recovered by us. Use "Export my data" in Settings to keep a copy.
How do I delete my journal? Settings → Your data → Delete all my data. This removes your entries, photos and PIN from the phone. Deleting the app does the same.
How do I delete my account? If you created an account: Settings → Delete account, then confirm with the code we email you. Details and an email option are on the account deletion page.
I didn't get my sign-in code. Wait a minute, check spam, and make sure the address is spelled right. You can request a new code after 60 seconds. If it still doesn't arrive, write to us from that address.
I forgot my PIN. Because your data is only on your phone, we cannot reset it for you. [Describe the in-app recovery option here once built.]
Report an AI response. Email us with the subject "Report an AI response". Please don't include anything you want to keep private.
Privacy requests (access, deletion, objection). See the privacy policy and email us.